I ordered flowers for an employee that has experienced a recent loss. I ordered online, but the website is very user friendly. There was excellent communication by email for the order process. On the day of delivery, I got a call from the owner that I had not provided an apartment number for the address. Eric was extremely friendly and professional on the phone. His driver hung around the apartment complex for a bit to try to get the flowers delivered. Eric contacted me again later to let me know the flowers were delivered successfully. I also got an email picture of what the flowers looked like. Absolutely beautiful. I would eagerly recommend Everyday Flowers and use them again. The excellent detail and incredible customer service has me very impressed!