I am so happy with the communication about the delivery of flowers that I ordered for a friend whos grandmother passed away. The driver, Marc, texted me when he was about 15 minutes away from the delivery location. He wanted to confirm if someone would be home to receive the flowers due to the hot weather, he did not want to leave them outside for a long period of time to wither and die. I feel that other flower companies would have just delivered the flowers regardless of the weather or if someone was home. I liked that I was notified of this concern beforehand and asked how I would like to handle the delivery. Marc told me he would go to the location and if there was no one home to receive them, then he would take them back to the shop instead of leaving them out to whither, dry up and deteriorate. When he arrived at the location, he called me to let me know that the temperature was not as hot as he thought it would be and there was ample amount of shade to protect the flowers as well. He asked me if I was ok with him leaving the flowers at the door or if I would like him to take them back to the shop. I told him I trusted his judgement and that I would be ok with him leaving the flowers at the door. Again, I very much appreciated the concern and communication. I feel like Marc went above my expectations. I also do not want to forget to mention that the flowers themselves are beautiful. I will definitely be using Everyday Flowers in the future and will be suggesting them to friends and family to use as well.